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support@servicehub.com
Response within 24 hours
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Frequently Asked Questions
Find quick answers to common questions
Browse our service providers, click on a provider's profile, review their details and pricing, then click 'Book Now' to schedule a service. You'll need to be logged in to complete a booking.
We accept all major credit cards, debit cards, and digital payment methods. Payment is processed securely through our platform after the service is completed.
You can cancel a booking from your 'My Bookings' page. Cancellations made 24+ hours before the scheduled time receive a full refund. Cancellations within 24 hours may incur a fee.
After a service is completed, go to 'My Bookings', find the completed booking, and click 'Leave Review'. Your feedback helps other users and providers improve their services.
Contact the provider directly through our messaging system first. If the issue isn't resolved, reach out to our support team and we'll help mediate and find a solution.
Yes! All service providers undergo background checks and verification before joining our platform. We verify their licenses, insurance, and professional qualifications.
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Support Hours
Live Chat & Phone
Monday β Friday
9:00 AM β 6:00 PM EAT
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24/7
Response within 24 hours
System Status
Operational
Quick Tips
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π‘ Provide booking ID for faster support
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